For vendors
Every property on TheNimto has a Listing Score from 0 to 100. It reflects how customers experience your listing — reviews, bookings, inquiries, how quickly you reply, and how often people find you. Here’s what each part measures and what you can do to raise it.
Your average rating, adjusted for how many reviews you have. A few reviews count less than many, so one 5-star review can’t outweigh fifty 4.7-star reviews.
Confirmed and completed bookings for this property, and how many of your inquiries turn into bookings, compared with similar vendors in your category.
How many people who open your listing send an inquiry, compared with similar vendors in your category.
For each property’s chats: the share of customer conversations you answer within 24 hours, and how quickly you usually reply.
How often your property appears in search and listings, and how often people who see it click to open it.
For each property. Reviews, bookings, inquiries and chats all belong to a specific property, so a company with several properties has a separate score for each one.
Every night, using the last 90 days of activity. Your monthly performance report shows each property’s score and how it changed since last month.
A photographer and a wedding venue get very different numbers of views and bookings. Bookings, inquiries and visibility are compared with the typical vendor in your own category, so the score is fair across categories.
No. When there isn’t enough activity yet to judge something — for example no chats or no inquiries — that part gets a neutral value until real data builds up.
Yes. When customers sort listings by Popularity, properties with a higher Listing Score appear first. The same things that raise your score — good reviews, fast replies and complete listings — also help customers choose you.
Your monthly performance report shows each property’s score and the top things to work on. For help, contact our team.
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